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Who we are

SupportSuite247: Redefining Live Chat & Customer Connections

About-us
10+ Years of Experience

Built to Transform Customer Support Experiences

SupportSuite247 is an AI-powered live chat tool that helps you talk to customers and provide customer support. We kept the platform simple so your team can reply quickly without getting overwhelmed. It keeps all your important conversations in one place making it easier to help people when they have questions.

What it offers:

  • AI chat assistants to handle common questions
  • Faster reply times to keep customers happy
  • A shared space for your team to handle chats together
  • Automatic contact collection to find new buyers

Tools that scale as your business grows

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Our Mission

We want to help you take great care of your customers using smart automation that actually works.

Our Vision

We aim to make helpful, AI-driven tools easy and accessible for any business to use.

Our Values

We prioritize your success, focus on honest work, and constantly look for ways to make our tools better.

PRICING PLANS

Choose Your Plan for Smarter Customer Support

Find the best plan for AI-powered customer support for your support team.

Free

Essential tools to get your customer support up and running.

$0 /month
Start Free
Most Popular

Standard

Powerful features for growing teams to streamline operations.

$29.99 /month
Start 14 Days Free Trial

Business

Premium tools and AI automation to scale your business globally.

Contact Us
Contact Sales

Compare All Features

Features
  • Live Agents Included
  • Chat History Archive
  • Omnichannel Inbox (Chat & Tickets)
  • File Sharing & Voice Chat
  • Smart Routing & Departments
  • Advanced Analytics Dashboard
  • Custom Widget & Branding
  • AI Chatbot Automation
  • Dedicated Priority Support
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★★★★★

User stories hear what others love about our WordPress Themes

★★★★★
2 months ago

“We were looking for a simple live chat solution, but SupportSuite247 gave us much more. The visitor tracking and ticket management features helped our support team work more efficiently.”

James Carter

Operations Director

John
★★★★★
3 months ago

“SupportSuite247 helped us centralize all customer conversations in one place. The unified inbox and live chat features significantly reduced our response times and improved our customer experience.”

Sarah Mitchell

Customer Success Manager

John
★★★★★
3 months ago

“The AI chatbot and automation tools have reduced repetitive support requests while allowing our team to focus on more complex customer issues. It has been a game changer for our workflow.”

Michael Thompson

Head of Suppor

John
★★★★★
4 months ago

“SupportSuite247 has helped us provide faster support without increasing headcount. The automation and routing features ensure customer inquiries always reach the right team.”

Jennifer Lee

Customer Experience Lead, Growing Startup

John
★★★★★
5 months ago

“The combination of live chat, ticket management, and analytics gives us complete visibility into our customer support operations. Everything we need is available in one dashboard.”

David Wilson

Founder, Online Business

John
★★★★★
6 months ago

Setup was incredibly easy. Within minutes, we had live chat running on our website and were engaging visitors in real time. The platform is intuitive and packed with useful features.”

Emily Rodriguez

Marketing Manager

John
General Questions

Need More Information on SupportSuite247

What is SupportSuite247?

SupportSuite247 is a uniquely designed, comprehensive live chat software and customer engagement platform. However, we haven’t simply designed it as a single chatbot tool, but a complete customer support software suite with multiple features to give you a complete support experience. It enables you to connect with incoming visitors in real-time, handle their queries, and provide them instant online support through modern AI-based technologies.

If you want to learn more about our customer support suite, feel free to get in touch with our experts.

How does our 30-Day Free Trial Work?

We want you to experience our suite first before you purchase a full-tier package. Therefore, we offer you a complete 30-day free trial absolutely free, which gives you access to up to 4 AI agents with the capacity to work with you on 4 different campaigns. Guess what? We don’t need your credit card details to start your trial.

What happens once my 30-day trial ends?

After your 30-day trial is complete, we expect to make you our loyal customer. You can upgrade to a subscription plan of your choice from our flexible pricing model. You can manage the bills from the admin dashboard.

Does SupportSuite247 let me automate responses to customers?

Why, yes. SupportSuite247 is a comprehensive suite with multiple features for you to make your chat experience streamlined. You can build chatbot campaigns where a live AI agent will handle all automated replies. You can build Q/A scenarios in campaigns using predefined keyword-answer pairs and activate them to work 24/7.

Can AI Agents use Features Like Voice and Screen Sharing?

Yes, AI agents are self-learning AI bots with capabilities to interact with customers dynamically. They are capable of using voice chats, screen sharing, document management, and much more, all through a single interface.

What if all my AI Agents are busy?

While 4 agents are actively helping your customers, if you have more customers waiting in queue, they can always be prompted to drop a voice note, which will be transcribed and converted into a support ticket.

As soon as one of the 4 AI agents is free, they will quickly respond to your customer.

How can I organize my support team within the SupportSuite247?

SupportSuite247 is an interactive platform with robust team management features for you to work with. You can create departments, assign agents, and link departments to specific campaigns for ticket management.

Explore SupportSuite247, try the tool yourself, and decide if it works for you.

Will I be able to see who has visited my website?

Yes, we have a real-time visitor tracking feature in the dashboard which allows you to monitor online visitors in real-time. You can view their navigation path and proactively engage them with timely support.