Learn how SupportSuite247 collects, uses, and protects your information while delivering secure customer communication solutions.
Effective Date: 03-June-2026
Website:
https://supportsuite247.com
SupportSuite247 values your privacy and we assure you our team is committed to protecting your legal right, intellectual property right and your digital privileges.
This privacy policy explains how “we” team at SupportSuite247 will collect, use, process, store and protect your data when you interact with our platform online.
We have the right to collect the required information when you sign-up at SupportSuite247
We have the right to collect the required information when you sign-up at SupportSuite247:
We have the right to collect the required information when you sign-up at SupportSuite247:
All the information which we collect from our customers may be used to:
SupportSuite247 processes personal information only when there is a valid reason to do so. Depending on the nature of the information and the services being provided, we may process data based on:
For information collected directly through our website and platform, SupportSuite247 acts as the data controller.
For customer information processed through the services on behalf of our users, SupportSuite247 acts as a data processor and handles such information according to the instructions provided by the account owner.
SupportSuite247 uses artificial intelligence and automation technologies to power features such as:
Depending on how the service is configured, AI-generated content may be processed automatically and may not always be reviewed by a human operator before being delivered or displayed.
We may use cookies and similar tracking technologies to perform the following activities:
Where required by applicable privacy laws, users will be presented with cookie consent options before non-essential cookies or similar tracking technologies are placed on their devices.
You, as a user, will have the right to disable cookies by navigating into the browser settings.
We have a strict policy of data retention for free and subscription plans. If you’re running a free trial account, your data will be kept safe for up to 1 month, which may include:
Once the free trial monthly period expires, SupportSuite247 will not be responsible for any interaction or data you’ve maintained with the platform.
The SupportSuite247 has a system which automatically removes stored data from the Free Trial accounts; unless, if there’s a paid plan, then this period will be extended.
SupportSuite247 does not sell personal information or customer data to third parties.
At SupportSuite247, we have a strict policy of keeping all our customer’s data confidential. We want to assure all our customers that their data is safe.
We do not sell, or engage in any such activity where customers’ data gets compromised.
However, contingent to situations, we may share information with:
Data security is a priority.
Henceforth, we follow industry’s best guidelines to ensure all customer data remain safe & secure with us. To ensure maximum safety of customer information, we add:
However, we do not guarantee or confirm data security at all times because of security threats. In case of a global data breach, we cannot commit total security in numbers.
To operate and maintain our services, SupportSuite247 may work with trusted third-party providers that support areas such as:
These providers are given access only to the information reasonably necessary to perform their services.
All information shared will be collected, backed up, or temporarily stored in jurisdictions where our business operations, technical infrastructure, cloud hosting provider, or third-party service providers have their facilities.
When using our Platform and services, you give us your consent to keep your information across international borders, which can include countries that follow data protection laws different from the ones in your own jurisdiction.
Based on the applicable laws and the legal settings in which we operate, our users have the right to request access to:
We entertain all customer requests and ensure they all can be submitted to support@supportsuite247.com.
SupportSuite247 is not intended for individuals under 18 years of age.
SupportSuite247 may include third-party integrations with:
All of the third-party integrations working with SupportSuite247 may function according to their own policies and terms; SupportSuite247 is not responsible for the privacy practices of third-party services and encourages users to review their respective privacy policies. Users may contact the respective third-party provider.
We have the right to update our Privacy Policy and Terms & Conditions as we see fit.
If you choose to continue using SupportSuite247 after the updates are implemented, it constitutes your acceptance of the revised policy going forward.
If a security incident or data breach impacts personal information, SupportSuite247 will take reasonable steps to investigate the matter and provide notifications where required under applicable laws and regulations.
Depending on your location and the laws that apply to you, you may have the right to:
Requests relating to these rights can be submitted to support@supportsuite247.com.
We use Facebook Login to allow users to sign in to our application.
When users sign in with Facebook, we may collect basic profile information such as:
This data is used only for authentication and account creation. We do not sell, share, or misuse any user data.
If you want your data deleted, contact us at: support@supportsuite247.com.
SupportSuite247
Website:
supportsuite247.com
Email:
support@supportsuite247.com
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